Privacy Policy

1. About This Policy and How to Contact Us

This Policy covers information submitted and collected when using the SMART QA website and its inquiry forms. It explains the purposes for which information is used and how you may contact us about it.

For privacy questions or requests concerning information you have provided, contact SMART QA management through our Contact page and indicate that your inquiry concerns privacy.

2. Information Submitted Through the Inquiry Form

The current form allows you to provide your name, email address, telephone number and message. If your message includes a company name, service type or assignment details, that information will also be included in your inquiry.

Providing these details is your choice, and there is no legal obligation to provide them simply to browse the website. Fields marked as required must be completed to submit the form. Without suitable contact details, it may not be possible to receive your inquiry, contact you or address the needs you describe.

Provide only information necessary for your inquiry. Do not include sensitive information or other people’s details without authorization. The transfer of confidential professional material will be arranged separately.

3. Purposes for Using Information

The details you submit are intended to allow us to receive your inquiry, contact you, understand your needs, arrange a conversation and provide a response or proposal for SMART QA services.

If a service agreement is entered into, additional information related to the service will be processed in accordance with that agreement, the purposes of the service and applicable law. Submitting an inquiry does not in itself constitute consent to receive promotional mailings.

4. Website Platform and Service Providers

The website operates on the 2all platform. Hosting, operational and form services may process information submitted or generated during use of the website in order to provide their technical services.

To handle your inquiry, information may be accessible to personnel authorized to deal with it and to service providers assisting with website operations and inquiry management, to the extent necessary for their roles.

If assignment details need to be shared with a professional to match a service to your needs, the information must be limited to what is necessary for that purpose. Information may also be disclosed where required by law or by an order issued by a competent authority.

5. Technical Information and Cookies

During browsing, the website system may collect technical information such as IP address, browser type, access times and pages viewed. Technical information is used to operate the website, diagnose problems and protect it.

The website system may use cookies and similar technologies for functionality and storing settings. Its cookie notice also refers to third-party analytics and advertising uses; the extent of these uses depends on the components and services active on the website.

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website functions. An external service embedded in or accessed through the website may collect information under its own privacy policy.

6. Information Retention and Security

The retention period should be appropriate to the purpose of the inquiry, the management of any business relationship established and legal retention obligations. A deletion request will also be assessed against any need to retain information for existing obligations or the protection of rights.

Complete security of online systems cannot be guaranteed. We recommend avoiding the submission of information that is unnecessary for your inquiry and arranging the transfer of sensitive documents through an appropriate channel.

7. Rights Concerning Personal Information

In accordance with the Protection of Privacy Law and subject to its conditions, you may request access to personal information about you held in a database and request correction or deletion of information that is inaccurate, incomplete, unclear or outdated.

To make a request, use our Contact page and describe your request. Additional details may be required to verify your identity and locate your inquiry, to protect information from disclosure to an unauthorized party. You do not need to send an identification document through the initial inquiry form.

8. Policy Updates

This Policy may be updated following changes to the website, services or legal requirements. The update date appears at the top of this page. We recommend reviewing the current version before providing additional information.